We transform complex products into clear, user-friendly documentation
Waypager is a specialized documentation design studio creating user manuals, installation guides, and technical illustrations for hardware brands and manufacturers worldwide.
Our Story
Founded in 2023, Waypager was born from a simple observation: most product documentation fails the people it's meant to serve. Customers struggle with confusing manuals, companies face mounting support costs, and beautifully engineered products get returned because of poor instructions.
We set out to change that. By combining expertise in graphic design, technical communication, and user experience, we create documentation that customers actually understand and use. Our work spans consumer electronics, audio equipment, industrial machinery, smart home devices, and more.
Today, Waypager serves hardware brands and manufacturers across multiple continents, helping them reduce support costs, lower return rates, and deliver a better customer experience through professional documentation design.
Meet the Founder
Abdulgaffar Abdurrahman
Founder & Creative Director
Abdulgaffar Abdurrahman is a documentation design specialist with over 5 years of experience creating user manuals, installation guides, and technical illustrations for hardware brands. His expertise spans across graphic design, technical communication, and user-centered information architecture.
Before founding Waypager, Abdulgaffar worked with manufacturers and design studios across multiple industries, developing a deep understanding of how product documentation influences customer experience and business outcomes. He has contributed to documentation projects for consumer electronics, audio equipment, industrial machinery, smart home devices, and more.
His approach combines visual design excellence with practical usability, ensuring every manual not only looks professional but genuinely helps users succeed with their products.
Our Expertise
User Manual Design
Comprehensive product manuals with clear instructions, professional layouts, safety warnings formatting, and multi-format delivery for print and digital.
Installation Guide Design
Step-by-step visual setup guides with clear diagrams, numbered procedures, and troubleshooting sections that reduce customer confusion and support calls.
Technical Illustration
Detailed exploded views, cutaway diagrams, component illustrations, and assembly sequences that make complex products understandable.
Industries We Serve
Ready to Improve Your Product Documentation?
Let's discuss how Waypager can help your brand create documentation that customers actually read and understand.