We design user manuals
Your products needs the perfect guide.
At Waypager we collaborate with you, whether you're launching a new product or improving an existing one, we make sure your users feel confident and connected
Our Work
Reva Wipe Dispenser User Guide
2024
Mazzeti Office Massage Chair Instruction Manual
2024
VTA Sectional Door Drive Operational Guide
2023
Flaunce Subwoofer Instruction Manual
2022
Scientific Aviation Installation guide
2022
Supereon Installation Manual
2020
Less2Care Trashbin Technical Illustrations
2020
Three Keys Wristwatch Manual
2020
Documentation Design Services
We specialize in three core areas of product documentation, each crafted to improve your customer experience and reduce support costs.
User Manual Design
Professional user manuals that combine clear technical writing with thoughtful visual design. Every manual we create is structured to help customers set up, use, and troubleshoot your product without frustration. We handle everything from content planning and safety warnings to layout design and print-ready file delivery.
Our user manual design process includes product research, information architecture, step-by-step instruction writing, technical illustration, and multi-format delivery. We design for both print and digital, ensuring your documentation looks great on paper and on screen.
Learn more about user manualsInstallation Guide Design
Clear, visual installation guides that walk customers through product setup step by step. Whether your product requires wall mounting, wiring, app pairing, or assembly, we create guides that make the process intuitive and frustration-free. Poor installation guides are the leading cause of product returns—we fix that.
Each installation guide includes numbered steps, clear diagrams, safety callouts, required tools lists, and troubleshooting sections. We design guides that work for first-time users and experienced installers alike, reducing your support team's workload significantly.
Learn more about installation guidesTechnical Illustration
Detailed technical illustrations that communicate complex product information visually. From exploded views and cutaway diagrams to assembly sequences and component identification, our illustrations make technical concepts accessible to any audience. We work from CAD files, photographs, or physical products.
Our technical illustration services include vector illustrations, isometric views, exploded diagrams, cross-section drawings, and annotated product views. Each illustration is created to be clear at any size, from packaging inserts to large-format posters.
Learn more about technical illustrationWhy Brands Choose Waypager
We've helped hardware brands across consumer electronics, audio equipment, and smart home devices create documentation that customers actually read.
Hardware-Focused Expertise
Unlike general design agencies, we focus exclusively on physical product documentation. This means we understand assembly sequences, safety compliance requirements, regulatory standards like FCC and CE marking, and how to communicate complex hardware interactions through clear visual instructions. Every project benefits from our deep experience in product documentation.
Reduce Support Costs
Clear documentation directly reduces customer support tickets, product returns, and negative reviews. Our clients typically see a 30-50% reduction in setup-related support calls after implementing professionally designed user manuals and installation guides. Better documentation means happier customers and lower operational costs.
Print and Digital Delivery
We deliver documentation in every format you need: print-ready PDF files with proper bleed and crop marks, digital PDFs optimized for screen viewing, editable source files in InDesign and Illustrator, individual vector illustrations in AI and SVG format, and web-optimized versions for your online support portal. Your documentation works everywhere your customers are.
Global-Ready Documentation
We design all documentation with localization in mind from day one. Our layouts accommodate text expansion for languages like German and French, support right-to-left languages like Arabic, and use universal icons and illustrations that communicate across language barriers. When you're ready to go global, your documentation is already prepared for translation.
Industries We Serve
Ready to improve your product documentation?
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